Cancellation Policy

Thursday, May 2nd 2024

At Lift Laser & Spa, we understand that sometimes plans change. To ensure smooth scheduling for all clients, we have established the following cancellation policy:

Advance Notice: We request at least 48 hours' notice for cancellations or rescheduling of appointments. This allows us to accommodate other clients who may be waiting for a time slot.

Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment may incur a fee. 

No-Shows: Clients who fail to show up for a scheduled appointment without prior notice may be charged the full cost of the missed appointment.

How to Cancel or Reschedule: To cancel or reschedule an appointment, please contact us. You can also use our online booking system to manage your appointments.

Terms & Conditions

These terms and conditions govern your use of the Lift Laser & Spa website and services. By accessing our website or booking an appointment, you agree to these terms.

Scope of Services: Lift Laser & Spa offers a variety of aesthetic treatments. We reserve the right to update or modify our service offerings without prior notice.

Client Conduct: We expect clients to treat our staff and other clients with respect. Inappropriate behaviour may result in the termination of services.

Confidentiality: We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we handle your data.

Payment & Refund Policy: Payment for services is due at the time of appointment. We accept Visa and MasterCard, Discover, American Express, Debit card, Cash. Refunds are not typically provided for completed services. However, if you have concerns about a treatment, please contact us, and we will work to resolve the issue.

Medical Disclosures: Prior to receiving treatment, clients must disclose any relevant medical conditions or medications. This ensures we can provide safe and appropriate care.

Changes to Terms & Conditions: Lift Laser & Spa reserves the right to update these terms and conditions at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of these changes.

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